Call Support
For urgent issues or anything that needs immediate conversation, call the Paradigm support team.
Call SupportExisting Client Support
Get help from the Paradigm team.
Choose the support path that fits the issue. For urgent problems, call us directly. For non-urgent requests, submit the form below with enough detail for our team to begin troubleshooting.
Support Options
Real people. Multiple ways to reach us.
Paradigm's public support experience now lives on this site instead of sending clients to the legacy website.
Live Chat
Use the 3CX live-chat bubble in the lower-right corner to start a conversation with our team.
Available directly on this page.Submit a Request
Send a detailed support request from the form below. The message is sent securely through the web server's SMTP relay.
Open FormRemote Support
If a Paradigm technician asks to connect remotely, they will provide the secure session link or code for your specific support session.
Do not accept unsolicited remote-access requests.Support Request
Tell us what is happening.
Include the affected user/device, what you were trying to do, any error message, and whether the problem affects one person or multiple users.
Phone(806) 249-4748
Live ChatUse the chat bubble in the lower-right corner.